guarantee

FAQ

What does this service do?

We provide factory unlock codes for any At&t or Sprint iPhone including iPhone 6 and iPhone 6 (plus).

What is the difference between a factory unlock and premium gateway?

A factory unlock service is good for most phones that are "in good standing" with the carrier. Premium gateway is used fro hard-locked phones including those reported lost or stolen etc.

Will I be able to use my iPhone with the At&t SIM card after it is unlocked?

Absolutely! In fact, most our users unlock for international travel and continue using At&t after they come back to the U.S.

Will I need to install anything on my iPhone to make this work?

No. The unlock is done remotely via Apple's database.

How long does it take?

Usually takes 1-3 working days.

How does it work?

You submit your IMEI number to us and wait for a unlock confirmation email. Then connect to iTunes on your computer with your non-supported SIM card to sync the unlock in Apple database. That's all.

I have a contract with the carrier. Can I still unlock my iPhone with your service?

Yes.

How do I know that my iPhone has been unlocked?

You can track the unlocking process by visiting our track order page anytime.

Will my iPhone get relocked if I update the iOS?

NO. This is a permanent factory unlock. You can update the iOS anytime without worrying that it will get locked again.

Will I lose my jailbreak?

Unless you perform restore, you won't lose your jailbreak. In some cases a restore may be needed to sync the unlock with Apple's database. You will then need to jailbreak it again.

What about my warranty? Will it be lost?

No. This is a carrier unlock and warranty will not be voided.

Is your service legal?

Absolutely! We provide carrier unlocks. The recent U.S. legislation permits third party mobile device unlocking.

Will this work for a second hand (used) iPhone?

Yes. We unlock any iPhone including used devices purchased on eBay, etc.

Can I unlock a phone that has not been completely paid off yet?

Yes.